Attractions
The Front Desk will be happy to answer your questions. Extension 0.
Free Beach Chairs
You get to sign out 2 complimentary beach chairs to use during your stay. Pick up and return at our Beach stand each day.
Balcony
Balconies are NON-SMOKING. Please do not hang anything over your balcony railings. Please do not throw, sweep or wash anything off the balcony. It is against Ocean City fire code to cook or grill on the balcony.
Free Bell Service
Checking in or out and need help with your luggage? You’re on vacation, let us do the lifting. Extension 7117 or 0.
Camp Carousel
Ages 4–12 (mid June through mid August). Extension 7020 or 0.
Check-Out
Check-out is at 11:00 a.m. for hotel rooms and at 10:00 a.m. for condominium rentals. Additional charges may apply for late check outs, call the Front Desk for rates and availability.
Children
Children under the age of 17 in the same room as parents stay free. Children 12 and under receive free breakfast in our Seasons Oceanfront Restaurant. (2 free kids per 1 paying adult).
Internet Access
Free high-speed Internet is available throughout the building. A complimentary computer station is available in the Atrium. Password in the hotel area is Carousel – Condominium password is Carouselcondo.
Conventions and Banquets
For appointments, arrangements, and information, call our Convention Sales Office during business hours 8:30-5:30. Extensions 7108, 7112 or 7122.
Cribs and Rollaway Beds
Cribs are available on a first-come, first served basis. There is a daily charge of $15 per day for a rollaway. Extension 0.
Emergencies
Press 9 + 911.
Fax Machines
Arrangements to fax may be made through the Front Desk. The fax number for incoming guest faxes is 410.524.7766. Please have your name on every page of the fax.
Fitness Center
The Fitness Center is open daily from 7:00 a.m. to 10:00 p.m. Located near the Indoor Pool.
Fire
The Fire Department is less than five minutes away from the hotel. The entire hotel is equipped with a state-of-the-art fire alarm and sprinkler system. Exit the building in a calm, orderly fashion. Use the stairwells only.
Game Room
Located near the Skate Shop. The Game Room features the latest video games. Hours are 8:00 a.m. to 10:00 p.m. daily. Change Machines are available.
Gift Shop
Island Outfitters Gift Shop is located in the Atrium next to the indoor pool. Open daily mid May to mid September and weekends in the off-season.
Health Care Services
10th Street Medical Center: 410.289.6241
75th Street Medical Center: 410.524.0075
126th Street Medical Center: 410.250.8000
Hospitals
Atlantic General Hospital (Berlin) 410.641.1100
Peninsula Regional Medical Center (Salisbury) 410.546.6400
Ice and Vending Machines
Ice and vending machines are located on the second through fourth floors of the Oceanfront building and on the second through fifth floors of the Tower building.
Ice Skating Rink/Skate Shop
Ice rink hours do vary please check with the Skate Shop for the schedule. Extension 7020 or 0.
Phone Calls
You must dial 9, then 410 plus the seven-digit number for local calls. There is no charge for local calls. For long distance calls, you must dial 9, then 1 plus the area code and the seven-digit number. Long distance calls also include a surcharge.
Lost and Found
Call Security at extension 7007.
Security
For your safety, Security cameras are located throughout the hotel.
Indoor & Outdoor Pools/Sauna/Hot Tub
Located in the Atrium, the Indoor Swimming Pool and Jacuzzi are open from 10:00 a.m.–10:00 p.m. The hours for the sauna are posted. Off-season hours: 1:00 p.m.– 9:00 p.m. Mon – Thurs, 10:00 a.m.– 10:00 p.m. Fri – Sun. Extension 7076. The Outdoor pool and Kiddie Pool are located on our Beachfront Patio and are open from Memorial Day to Labor Day.
Tennis Court
The Tennis Court is open from 10:00 a.m. to dusk and is located next to the Parking Garage. Contact the Front Desk at Extension 0 to gain entrance.
Maintenance
Extension 0.
Meeting/Conference Facilities
Please contact the Sales Office for assistance 7108, 7112 or 7122.
Pets
We are sorry, but pets are not permitted on premises except for licensed medically required dogs and pets of private condominium owners.
Condominium Rental Office
Office is located in our Atrium next to the indoor pool. Open daily Extension 7040, 7041 or toll-free 1.866.622.2282.
Reservations
Please contact our Reservations Department to reserve advance hotel accommodations. Extension 66 or call direct: 1.800.641.0011.
Room Key Operation
Your key expires at noon on the day of check-out. Please see the Front Desk for a new key if you choose to stay additional nights. Please keep room keys away from cell phones or they may become deactivated and need to be re-coded to open your guest room door.
Safe Deposit Boxes
For your convenience, Safe Deposit Boxes are available at the Front Desk. DO NOT leave valuables unattended in your room. The hotel is not responsible for lost or missing items.
All of our rooms and condos are non smoking in the rooms and on the balconies. If there is evidence of smoking within the room or on any of the balconies then your room will be charged a $250 room cleaning fee or $350 fee for suites or condos. Thank you for not smoking and thank you for being our guest!
